Official Servicer of Federal Student Aid
Nelnet Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a list of our trusted federal student loan servicers, or submit a complaint directly to the FSA Ombudsman.
Please contact us at 1.888.303.7818 between the hours of Monday - Friday 8:00 AM to 8:00 PM (ET) for assistance with your TPD request. Thank you.